FAQ
Find out more with our frequently asked question
Find the answer to your query by checking our most frequently asked questions. If you have further questions about our online trading classes or chart trading subscription service, please contact us, and we’ll get back to you as soon as possible.
We currently accept any Major Credit Cards and Crypto!
MasterCard ,Visa, American Express, Discover
Please contact us via email HERE and we will be glad to assist
We do not have a return policy for any of our products. This includes the Vici Education Training course, and the Vici Study Subscriptions. All sales are final.
The Discord is a community of like minded traders who collaborate and game plan for trades in markets from Crypto and Stocks to Commodities and Futures. There is also an education section, robust news channel, and potential trade alerts that are set by the founders themselves.
Everything you need to know before getting started with the EmergentEdge Algorithmic Suite.
Our strategies are currently built for Sierra Charts, which is the platform our DLL files are compiled for. You will need an active Sierra Charts account to run them. We are actively working on NinjaTrader support and will announce availability once it is ready.
After your purchase is confirmed, we will contact you via email to schedule a brief onboarding call. During that call, we walk you through everything you need to know and deliver your Sierra Charts DLL file directly via email. The entire process is completed within 24 hours of purchase, and your license is tied to your Sierra Charts username for the full year.
Yes. You have full control over position sizing and risk parameters. The strategy runs on your machine, in your account, and you can scale the number of contracts up or down based on your account size and risk tolerance. The core strategy logic is locked to preserve the edge, but how you size it is entirely up to you.
Your license is processed through Stripe and renewal is automatic. As long as your payment method is active, your strategy continues running without interruption at the annual renewal date. If you decide not to continue, simply cancel before your renewal date — the strategy will be automatically deactivated once the license period expires. No surprise charges, no complicated cancellation process.
Absolutely. We provide dedicated email support to every client for the entire duration of your contract. Whether you have questions about setup, sizing decisions, strategy behavior, or anything else — we are here to help. You are never left on your own once you become a client.
Due to the nature of digital intellectual property, all sales are final and no refunds are issued. Once a DLL file has been delivered, the strategy and its proprietary logic are in your possession. We encourage all prospective clients to thoroughly review the performance data, ask questions, and schedule a call with us before purchasing to ensure our strategies are the right fit for your trading goals.
Still have questions? We’re happy to help you make an informed decision.